Terms and Conditions

Updated: 10/12/2024

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Bailey’s Holding Company, LLC, doing business as Full Circle Fusion, LLC

("Full Circle Fusion", “we”, “us”, or “our”), concerning your access to and use of the

www.fullcirclefusion.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

Additional Services and Pay-as-you go fees

Scope of Subscription and Lifetime Offers

The lifetime offer provided by "Full Circle Fusion" grants users access to our software for the duration of the users life or until the service is no longer available, whichever is shorter. It is important for the customers (you) to understand that certain services, specifically those provided under the full circle fusion lead connector services, are not included in this lifetime offer due to ongoing costs associated with providing these services.

With each account you are provided 15,000 emails per day and 5000 SMS daily. Any additional usage will be charged by lead connector.

The following the break down of costs for the pay as you go services by LeadConnector

In addition to your Subscription plan, you can decide to opt into additional Full Circle Fusion services which will further unlock the true power of FCF. For example, instead of having to build and maintain your own phone system (not an easy task), you can opt into our LC Phone System. We've done all of the hard work for you.

When you opt into any of these services, you begin preloading a "Wallet." Which is required in order to use many of our additional services.

What is a wallet?

When you opt into any of these additional services outlined below (such as LC Phone, Email, or AI), you begin "Wallet." Agency Wallets hold credits that are deducted from when you use an Additional Service listed below (such as LC Phone, Email, or AI). To load credits into your wallet, Full Circle Fusion charges your Agency card on file. Wallet charges occur when wallet balances drop below a minimum amount.

Minimum wallet amount thresholds and wallet recharge amounts can be adjusted anytime from within your Agency Level Billing > Wallet & Transitions Tab.

Why do we use a "Wallet"?

Unlike other companies, FCF only charges you for the amount you use. Most companies will charge you based on a number of SMS or Emails, like say 500 SMS per month for $40/mo. But what if you don't send any SMS or only 100 SMS? You just paid for the SMS you didn't use as well.

This is why we use a Wallet and charge for based on your usage only. You pay low prices and only for what you use.

Outbound Calls: $0.0532/minute

Inbound Calls: $0.0323/minute

Phone Number: $4.20/month

SMS: $0.03/text

Email: $0.002565/email

AI is about $.02 per execution on average

LC Phone Syst

What is LC Phone System?

LeadConnector (LC) Phone System eliminates the need for using a third-party telephony provider in order to send/receive an SMS/call in the CRM.

LC Phone System Pricing

The pricing for LC Phone System is precisely the same amount as Twilio. Pricing varies between regions and products for this reason we will be providing basic info and pricing for all the top-used product categories based on US/Canada pricing. All other charges can be located on Twilio’s Pricing Pages provided below.

LC Email System

What is LC Email?

LeadConnector (LC) Email is designed to help agencies avoid the hassle of signing up for Mailgun or any 3rd party email service provider.

With LC - Email, sending & receiving email works right out of the box, on every subaccount.

LC Email System Pricing

We charge $0.002565/email

Email Validation

What is LC Email Validation?

LeadConnector (LC) Email Validation is a process that checks if an email address is deliverable. In other words, this tool determines if it’s possible to deliver mail to that email address before you send an email.

Email Validation Pricing

We charge $4.20 for 1000 Email Validations for all the plans at a lower cost than most major providers

Dedicated IP Address Pricing

We charge $99/mo per dedicated domain.

Premium Triggers & Actions

What is LC Premium Triggers & Actions?

LeadConnector (LC) Premium actions and trigger unlocks advanced capabilities such as connecting workflows to external systems or software - without using expensive third-party automation tools like Zapier, Integromat (rebranded as “Make”), or PabblyConnect.

With Premium Triggers & Actions, you can integrate systems like Slack and Google Sheets into a workflow and catch inbound webhook actions (Post requests) within the same process

Premium Triggers & Actions Pricing

0.02$ per execution (1/4th the cost of the Zapier base plan).

Content AI

What is Content AI?

Wanna jazz up your content? Unleash the power of AI and see your content spring to life with tailor-made keywords, tones, and variations!

The writing game has changed; get ready to experience twice the speed, effortless quality, and unrivaled efficiency! Content AI helps you create social posts and blogs, write copy for sites, and generate appealing emails with the power of AI.

Content AI Pricing

Once Content AI is enabled Sub-Accounts will have 500 free words. Once the 500 free words are used, an average of $0.18/1000 words* will be debited based on using words from the Agency Wallet.

Workflow AI

What is Workflow AI?

Workflow AI is powered by ChatGPT from OpenAI. You can now utilize the power of ChatGPT in your workflows. This means you can use the power of AI within your workflow actions to set up custom AI workflow actions.

Workflow AI Pricing

Once Premium Actions & Triggers are enabled Sub-Accounts will have 100 free executions.

Once the 100 free executions are consumed, $0.06/execution will be debited from the Agency Wallet for each execution from any usages

Conversation AI

What is Conversation AI?

The Conversation AI is an advanced feature that leverages AI technologies to enhance customer interactions with your business. The Bot solves complex problems and provides safer, more accurate answers than any AI Chatbot on the market.

Conversation AI Pricing

There are 2 available plans:

Plan 1 - Usage Based - 0.04/Message

Plan 2 - Monthly Unlimited - $99/sub-account (unlimited messages)

Review AI

What is Review AI?

Enhancing your online reputation and building trust with customers is now easier than ever with our Reviews AI feature. Whether you want to make your Google and Facebook review management more efficient or automate your review responses, our feature offers two distinct modes: Suggestive and Auto-Pilot.

Review AI Pricing

0.016 cents per response.

Yext Online Listings

What is Yext Online Listings?

Online Listings by Yext is an incredibly powerful SEO tool that creates backlinks and ensures your client's Vital business info (address, operation hours, phone numbers, etc) is consistent across 70+ of the world's most reputable websites.

Yext Online Listings Pricing

Minimum three-month commitment at $99/month.

Learn more about Yext Online Listings & Pricing here: Yext Online Listings Overview.

WordPress Hosting

What is WordPress Hosting?

Roughly 43% of all websites are built utilizing WordPress. Now within Full Circle Fusion, we can host these websites within FCF. While we host the WordPress site in Full Circle Fusion, users will still need to log into their WordPress Admin account to manage their website - which is outside of FCF.

WordPress Hosting Pricing

Choose Your Plan:

Pay-as-you-go plan $99/Month for every site hosted in FCF

WhatsApp

What is WhatsApp?

WhatApp is a messaging platform used by many to communicate. After years of awaiting approval, FCF is ready to allow you and your users the ability to unlock this popular messaging platform to grow and manage your business!

Whatsapp Pricing

The Price is $19.99/mo per Sub-Account to use the service. In addition to this, Conversation and Template prices are charged based on usage. As usual with WhatsApp, prices vary by country and use case.

The pay as you go services include:

Sms/text/email messaging services

Calling/phone services

Email verification services and Dedicated Domains

Premium action workflows

AI Services

Third-party apps in the market place


INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property, and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.


USER REPRESENTATIONS

By using the Site, you represent and warrant that:

You have the legal capacity, and you agree to comply with these Terms of Use;You are not a minor in the jurisdiction in which you reside; You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; You will not use the Site for any illegal or unauthorized purpose; Your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).


PROHIBITED ACTIVITIES

We use Stripe and PayPal for payment processing. These are a third-party service providers, and any personal data you provide in connection with payments made through our platform is handled according to Stripe’s privacy policy and terms.

To better understand how PayPal and Stripe collects, uses, and protects your data, please refer to their Privacy policy and their Terms and Procedures. Anything you sell on your website must also comply with their policies

As a user of the Site, you agree not to:

Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email or creating user accounts by automated means or under false pretenses.

Use a buying agent or purchasing agent to make purchases on the Site.

Circumvent, disable, or otherwise interfere with security-related features of the Site.

Engage in unauthorized framing of or linking to the Site.

Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

Make improper use of our support services or submit false reports of abuse or misconduct.

Engage in any automated use of the system, such as using scripts to send comments or messages or using any data mining, robots, or similar data gathering and extraction tools.

Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.

Attempt to impersonate another user or person or use the username of another user.

Use the Site to advertise or offer to sell goods and services.

Use any information obtained from the Site to harass, abuse, or harm another person.

Use the Site as part of any effort to compete with us.

Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.


DATA PRIVACY

We care about your data privacy and security. Please review our

Privacy Policy, which is incorporated into these Terms of Use. By using the Site, you agree to be bound by our Privacy Policy.

User Data Collection

We collect data related to your use of the Site, which may include:

Contact information (e.g., name, email, phone number)

Payment information (if applicable)

IP addresses and device details

We use this data to:

Process transactions

Manage and maintain your account

Improve the Site and your user experience

Comply with legal obligations

Data Sharing

We may share your data with third-party providers such as leadconnector to facilitate services like customer relationship management (CRM), hosting, and domain services. We ensure that these partners comply with data privacy standards and protect your personal information.

Data Security

We use secure methods to store and protect your data. However, we cannot guarantee complete security due to the nature of the Internet. By using the Site, you agree to assume responsibility for securing your account information, including passwords.

International Data Transfers

If you access the Site from outside the United States, you consent to your data being transferred to and processed in the U.S.


SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.


SITE MANAGEMENT

We reserve the right, but not the obligation, to:

Monitor the Site for violations of these Terms of Use;

Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use; Refuse, restrict access to, or limit the availability of your account at our sole discretion;

Remove or disable files or content that are excessive in size or burdensome to our systems.


LIMITATIONS OF LIABILITY

To the fullest extent permitted by law, we shall not be liable to you for any indirect, consequential, exemplary, incidental, or punitive damages, including loss of profit, revenue, data, or other damages arising from your use of the Site.


GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the State of Montana, without regard to its conflict of law principles.

No Class Action

You and

Full Circle Fusion, LLC

agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. Additionally, unless both you and Full Circle Fusion, LLC agree otherwise, the court may not consolidate more than one person’s claims or preside over any form of a class, collective, or representative proceeding.


INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.


USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.


MISCELLANEOUS

These Terms and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Use or your use of the Site.